Use a thin tool (like a straightened paper clip) to press in the recovery button. Let go of the power button and when a message shows on-screen, let go of the other keys.Ĭhromebox: Turn the computer off. (Please remove any devices that are plugged into the computer.)ĬhromeBook: Press and hold the Esc key plus the Refresh key, then press the power button. Note: When you create a recovery flash drive, please be aware the tool may not be available in all languages. Remove the USB flash drive or SD card from the computer, when you get a message on-screen saying that your recovery media is ready. In the dropdown menu, select the USB flash drive or the SD card that you connected. The bottom of the error message on the faulty Chromebook screen gives you the number.)Ĭonnect your USB flash drive or SD card to the computer. (alternatively, type in the model number of the Chromebook you want to recover. If the extension window does not automatically appear on your screen, ensure it is turned on.Ĭlick Select a model from a list. Go to the Chrome Web Store and install the Chromebook Recovery Utility browser extension.Ĭlick Extensions at the upper right corner of the browser.Ĭlick the Chromebook Recovery Utility extension.

Install the Chrome Browser: (If it is not already installed on your computer) Note: When you create a recovery flash drive, be aware the tool may not be available in all languages.

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